The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
I am just so impressed and will continue to advise my friends
Using Murphy's Law, I needed a new washing machine late on Sat 29th December. So I googled to find something and placed my order with appliancesonline.com.au. I chose my delivery date as the very next business day of 2nd January, but was very sceptical. It was delivered at 8.30am on 2nd, installed and the old one taken away at no extra cost. I am just so impressed and will continue to advise my friends to use appliancesonline. Kaye,
Had 3 choices of way to pay
I shopped and ordered my washing machine on Wednesday, received email confirmation straight away, had 3 choices of
way to pay then the guys rang me this morning (friday) as i
requested it be delivered today and they told me what time
they would be here and wow they actually did get here in the
time frame they gave. Product was very well packaged. They
were very polite and asked if I had old machine to take away
and where I would like them to put the new one after putting
it where I asked them to, we exchanged paperwork and they
said if I have any problems please don't hesitate to call
..Very very happy with the service and transaction and would
not hesitate to deal with them again. Tracey, Bribie Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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