The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very quick delivery service
Appliances Online have a great range, easy order system and very quick delivery service. Dave Hodgson was particularly helpful. We're enjoying our new dishwasher - thanks for getting it to us when we needed it! Appliances Online Customer, Australia
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
Prices were also very competitve.
Ordered washing machine on Friday, it was delivered and installed on the Tuesday. Fantastic service and delivery men were very friendly and helpful. Will be recommending you to all my friends. Prices were also very competitve. All over a fantastic and very easy way to purchase good.
Ellen, Lillydale, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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