The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
en fixed the problem in 2 days and had a new dishwasher delivered to us
Hi There, Just wanted to say thanks to Ben who gave us great customer service. We had massive problems with the supplier of our dishwasher which went on for a month.. Ben fixed the problem in 2 days and had a new dishwasher delivered to us. Please pass on our thanks. Mary,
I appreciate the quick and courteous response
Dear AO, I recently had trouble with a fridge I purchased with you about 2 yrs back. I called up your helpline, which promptly connected me to LG helpline, which in turn promptly arranged a home-based inspection thru a Melbourne based business (WAM electricals), who satisfactorily rectified the problem within reasonable time-frame. I appreciate the quick and courteous response , BIG THANX. Also, I wasn't billed as the fridge was still under warranty. GR8 WORK :) Amit,
"Buying online" a very worthwhile experience
Hi I just wanted to sayThanks for getting my Mums fridge sorted out so quickly...When something is done well I like to let someone know . The fellow who delivered it Michael... was fantastic to deal with and made "buying online" a very worthwhile experience. Cheers for now......and regards Paul, Bardon, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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