The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Unwavering support and attention to detail
Can I take this opportunity to thank you once again, for your unwavering support and attention to detail in resolving the situation of the damaged goods and their subsequent replacement. Every aspect of the logistics has followed the plan of your making, without compromise. This cannot be said of many organisations or their personnel.
David, Warragul, VIC
Truly amazed by your simply WONDERFUL service
Hello there. Well, what can I say? I was truly amazed by your simply WONDERFUL service; it is the BEST I HAVE EXPERIENCED for many, many years. The exact day and time was advised, and wonder of wonders, everything went according to plan. Please give my compliments to your sales team. I have told EVERYONE about your company. It goes without saying that I shall not go beyond your company when I need anything electrical. Cheers and everything. Toni, Brighton, VIC
You saved me money
Thankyou for making xmas great you not only saved a disaster you saved me money the service was fantastic to boot.....merry xmas to all def will see me again in new year cheers trish ... Less
Trish, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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