The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Phone call confirmation night before delivery exactly on time.
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Website is great. But also the hotline service is great.
Website is great. But also the hotline service is great. The people are very helpful. Had an issue recently with our benchtop dishwasher having a crack in the door. Called up thinking we would be facing a battle. We were treated so well, and not blamed for it as most places would do. A new door panel is being sent out in the following week. So pleased that we purchased through appliances online! Appliances Online customer,
Great price
I recently bought a washing machine for my mother from your site. I placed an order on Friday 28/5/10 and the machine was delivered to my mother's home on Monday morning 31/5/10 as promised so that she could continue preparing for a much anticipated overseas trip later that week. Not only could I not believe the great price, but I was also impressed by the curteous and professional manner of your telephone staff and delivery personnel. The new machine was installed and the old one taken away at no extra cost to boot! I don't think I'll be shopping for whitegoods any other way from now on. Thanks Appliances Online.
Nilgun, Maribyrnong, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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