The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Keep up the good work
Hi Folks, I just wanted to thank yourselves and especially the
delivery guys for your excellent service. I was phoned to confirm the delivery time and again just
prior to delivery. The driver and assistant were helpful and very polite. (rare
these days) Keep up the good work. We are considering ordering a full suite of new appliances
through you if this level of service keeps up. Lloyd, Eight Mile Plains, QLD
Fantastic operation
I just wanted to let you know how pleased I was with your service. I orded a fridge on Monday of this week which was delivered on my requested delivery day, Thursday. I received a phone call the day before to give me the delivery window, and then again on Thursday morning prior to the delivery which was bang on time. I just wanted to thank everyone involved, I will certainly be using you again, & telling others about your fantastic operation. Cheers. Melanie, Brunswick, VIC
Cheaper than anywhere else
I just want to say how fantastic the experience with appliances online
was. I now have my new fridge (cheaper than anywhere else) all installed
and the old one taken away. The delivery people were very helpful and
made sure everything was ok before they left. I definately will be back. Gillian, Mooroolbank, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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