The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed with the customer service
We had our Bosch washing machine delivered this morning, after ordering it online lunchtime yesterday. I wanted to let you know that I am impressed with the customer service shown - both with prompt emailing, speed of delivery, and especially the delivery itself. It was fantastic that the delivery men (PJ and David) rang me this morning to let me know the time window, and again 15 minutes before they were due to arrive. This is rare now in industry to get this service without asking for it. Thank you, I will use your company again if I need to buy an appliance again. Rebecca, Tarragindi, QLD
Great all in one
Very user friendly, easy to navigate, great all in one. Linda, Brunswick West, VIC
Very happy with the service you've provided
Just wanted to say "Thankyou!" I ordered the Dishlex DX303SK on Tuesday and it was delivered and installed on Wednesday so quickly and professionally. The guy who came to install the machine was helpful, informative and did a brilliant job. Very happy with the service you've provided and our new Dishlex DX303SK dishwasher.
Many Thanks Douglas,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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