The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordering was easy
Just a quick note to say how fantastic the service was in the ordering of our new washing machine. The ordering was easy, the delivery people came exactly when they said they would and they were polite and friendly - and installed my washing machine so all I had to do is turn it on. We will be using your company again and recommending it to everyone. Jason, Bundoora, VIC
Everything went perfectly
Thank you for such great service. My first online purchase and everything went perfectly. The delivery man was friendly and efficient. Sue, Ashwood, VIC
Prompt delivery as always and the best prices
Once again you have done a marvellous job. Prompt delivery as always and the best prices. Great staff.
Thank you so much
Alison, katoomba, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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