The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
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Easy to navigate good information. Appliances Online Customer, Australia
We are now Very Happy Customers
SUCCESS! the Omega was delivered this morning and is installed in the kitchen to several positive comments from other members of the household – my wife & 30yr old daughter. This is just a quick note to say “thanks very much” to you for your excellent commitment to providing the best customer service for us following the Haier purchase. I have worked in customer service for the last 35 years and have to say the level of commitment to a positive resolution for ourselves and Appliances Online you have displayed is up there with the best! The end result is we are now Very Happy Customers, who will buy from you again , and recommend the company to family and friends when purchasing. Thanks again.
Roger & Sue, Endeavour Hills, VIC
Thank you for the great service
I purchased a Samsung Washing Machine from Appliances on Line. They rang me an hour before they were to deliver to my house, other companies could only say they would deliver in the morning or afternoon, delivery was free, they took away all the packaging and my old machine for free. Any time I need to buy another appliance I will deffinately go to Appliances on Line first. Thank you for the great service. Wendy, St Clair, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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