The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great product range
Wow ! just fantastic , great product range , very easy to navigate ... perfect . Appliances Online Customer, Australia
You responded very quickly and followed through
Hi.I recently contacted you regarding the purchase of a coffee machine. You responded very quickly and followed through with the order just as quickly. I was really happy to get such great service and I am really happy with my coffee machine. Thanks again. Lana ,
My appreciation for the great service I had from Appliances Online
I would like to pass on my appreciation for the great service I had from Appliances Online during my recent purchase.
We found your site from a link in www.doorone.com.au while deciding which dryer to buy.
We ordered the dryer on the Sunday and nominated Monday as the delivery day, with Tuesday as the alternative. We didn't really expect delivery on Monday, but received a very apologetic phone call to say it couldn't be delivered until Tuesday. It arrived safely on Tuesday, the delivery persons followed our instructions exactly.
Please pass on our thanks to all concerned for a seamless purchase. Leanne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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