The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Right through the ordering and payment process, it just couldn't be easier
Hi - We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Have told all my friends and work mates about your company
Hi Guys, what can I say. What fantastic service your company offers.
Ordered my goods and had them delivered in 2 days, wow. Better service than what major electrical stores can offer and whats more you took away the old oven and cooktop for free. Have told all my friends and work mates about your company. Cant speak highly enough of you guys.
Keep up the great work. Karen, Franskston VIC
Everything about this transaction was excellent
Good Morning.
Thank you. Everything about this transaction was excellent.
The cost of the appliance, the information I was given by phone, the email setting out the delivery date and possible times, the morning call, and the incredible and courteous service by Andrew and Gary with the delivery and removal.
Absolutely perfect!
In future, I will nerver buy an appliance any other way. Beverley, McMahons Point, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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