The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your website and follow up service is fantastic
I purchased a washing machine from you and I would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on Debra,
Excellent service
Just brought a fridge and washing machine and both were excellent
service about 2 weeks apart! So prompt too and fantastic delivery..Thank
you. Janine, Alexandria, NSW
Go Appliances Online!
My washing machine died suddenly yesterday. I cannot believe I could get online and chat to an online rep, who helped me replace the item, I shopped around and got the best price with you, ordered it at noon yesterday. It just got delivered at 11am today, the very next day! The boys who delivered it were charming and so helpful!! They even left me some old boxes for my kids to build a cubby with! My first load is on, and I am delighted beyond expecation! Go Appliances Online! Thankyou for being so fast and knowledgeable and user friendly! Regards, Belle, Mum of 3!! Belle, Neutral Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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