The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazing from start to finish
Good Morning,
My name is Carmel Lowry, I have just received my delivery of my washing machine.
I just wanted to thank you for your great service, it was amazing from start to finish, less than 24 hours I am half way through my first wash. This is the second time I have used your company and will not hesitate to spread the word around. Your company could teach other companies the true meaning of the quote"great service". From the gentleman on the phone to the two young lads that delivered and installed the machine.
If the machine gives me the same service that I have seen so far, I will be one happy lady.
Will be using you again for sure, have a great day!!!!! Carmel Lowry , Burns Beach Perth
A very happy customer
A cheery Hello. Our washing machine went bung again so we decided to buy a new one. We checked out the local firms who we have purchased from in the past. Then I decided to check your site as our daughter has purchased off you before. I found the machine I wanted and better still I liked the price of the 8.5 LG. We phoned and arranged it with Gavin and he arranged for delivery today. Top marks to him and top marks to the two delivery guys. The delivery time was spot on and I can’t think of enough superlatives to say about them. Prices may lead people to buy, but top prices and excellent service makes for a very happy customer who recommend friends and relatives to shop with you. I am thinking next of a refrigerator. Thanks guys we are happy customers. Janice and Tom, Toorbul, QLD
The most competitive price
I did a lot of research before this purchase and found your company to have the most competitive price and the bonus was free delivery. I am going to recommend you and will be purchasing from you again. Nerina, Haberfield, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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