The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Professionals Online
Very well designed. If only others out there can do just as well. A good
designed website and excellent service etc makes for professionalisation. Maybe
should have been called Appliances Professionals Online. Thank You Very Much Trent, Alstonville, NSW
Was easy, efficient and all delivered with friendly and outstanding service
Just a quick note to thank you for your wonderful service... Absolutely outstanding! Every dealing I had with you and your company was easy, efficient and all delivered with friendly and outstanding service. I can not commend you enough, or thank you enough for making this whole transaction such a pleasure. So thank you, and i would recommend you and your business to anyone. A most welcome surprise in an industry that is most often so unreliable. Well done John and thank you very much!! Lara,
Excellent service
Hello, I recently ordered a Panasonic television and HDD/DVD player recently and wanted to thank your team for excellent service. My order needed to be delivered in two parts as the TV was not in stock. When the HDD/DVD player was delivered I accidentally overpaid the driver. I contacted your team and they corrected the final balance amount which I needed to pay when the TV was delivered. I was also pleasantly surprised to find that you had given me a further discount on the amount owing - I was so surprised I doubled checked with the driver. Not only am I enjoying a great TV and recorder, but buying them was a pleasant experience as well, thanks to your team! Kind regards. Anne Cruickshank, Beverly Hills NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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