The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Impressed with the communication and efficiency
Im was very impressed with the communication and efficiency when I recieved my new dishwasher 2 days before Christmas. As well as the price being the cheapest i could find, they took away my old dishwasher with no fuss, installed my new one all done within around 10 mins. The driver was very polite and friendly.
Thanks for the great service. Suzanne, Penshurst, NSW
Very impressed with the delivery and installation staff
I was very impressed with the service and delivery from appliances on
line when I ordered a small item first. Due to this, I again ordered
from Appliances on-line and bought the washing machine. Unfortunately
the machine was found to be faulty upon installation on the Friday. The
unit was removed and replaced with a good working one on the Monday.
It was disappointing but I must add that the gentleman delivering and
handling the installation on the Friday was superb in his customer
service and arranging a new delivery. The delivery on Monday took place
timeously and the unit was installed successfully. Again another
delivery and installation person and I was again impressed with his
customer service, installation and detailed instruction on the use of
the machine. Very impressed with the delivery and installation staff
employed by Appliances on-line. Thank you for making a challenging
situation less so. Tersia, Burwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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