The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
excellent service, fast delivery
Hi, i just wish more companies in Australia had the same, excellent service, fast delivery and courteous delivery people. I was so surprise at how quickly you accepted my order and delivery and removed my old fridge. Many thanks, I will certainly recommend your company and will hopefully use you again and again for future appliances. Well done! Chris
Chris , East Freemantle
No business comes close to this sort of service
I just wanted to give you some positive feedback on your business. My husband ordered a washer/dryer combined online on the weekend and within 2 days we were given a reasonable time frame within which the delivery drivers would arrive (which they met) and within 10 minutes they had removed my old dryer and washing machine and installed my new one (as well as put it on a drum wash cycle for me).
I was really impressed - thank you very much. No business comes close to this sort of service (and price competitiveness) in my experience. Samantha, HACKETT, ACT
Cheerful and great to have a laugh with
To whom it may concern Thank you very much for the prompt delivery, your delivery men were very polite, cheerful and great to have a laugh with. I will definitely refer your business to all my family and friends. Rudsyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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