The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Well below normal retail price
I was hunting a few days on the net checking for best prices and products along with customer service..and by far your site topped them all. I not only purchased a product that was well below normal retail price, but the delivery men were extremely courteous and efficient in their work, and the whole time taken was 48 hours from ordering online to set up in my laundry. I could not recommend a site and service more highly than yours. Thank you for your great service and I most definitely recommend to anyone ... Appliances Online Customer, Australia
Wonderful experience
What a wonderful experience, l had using your site, I bought a freezer, paying was so easy using Pay Pal, after having second thoughts l rang up and you were happy to refund my money. I then rang back deciding to go ahead with the purchase. The staff could not have been more helpful. The product arrived exactly between the times you said when you notified me early in the morning. I could not recommend your service more. Such a pleasure to do business with you and would not hesitate to use you again or recommend you to friends. Great job!!! Thank-you Judith, Altona Meadows, Victoria
Very competitive prices
Hi, A very big thank you for your exceptional service on top of your very competitive prices. I only ordered our new fridge freezer yesterday lunchtime and it was delivered to me within 24 hours - wow! Warren who delivered it was extremely helpful and placed our old one in the garage. once again thank you for a great experience, I am now about to email all my friends to make sure they know about you. Joanne, Manly, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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