The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You've got me hooked
This was the first time I've ever purchased anything online & I was nervous but it was a total success. You've got me hooked. I have a few more things to buy over the next few months & this is the way I want to get them again. Saved money, got a better quality product, delivered perfectly & so easy to use site. Janine, Southport, QLD
Great Product, Great Price, Excellent Service
Dear Sales and Service Team,
I have rarely bothered to provide feedback to any online site - but am finally moved to comment based on the excellent service I received from you guys.
I originally messed up my purchase (it wasn't available in WA) - you guys called me (on a Sunday!) and found an alternate source and delivered it to me in WA (from Victoria) - ahead of your promised delivery date!!!
Many thanks for the effort in making my purchase;
Great Product,
Great Price,
Excellent Service.
If only you could make the ironing more pleasureable . . . . (You sold me an iron!)
Keep up the great work.
Cheers Jerom, Shenton Park, WA
Delivery was an excellent experience
Dear sir/Madam, I must compliment your Company on the smooth transaction & delivery of my Bosch Front Loader Washing Machine.
It was ordered on Sunday 14th, and delivered on Tuesday 16th. The delivery was an excellent experience, with the Guys on the truck informing me of the expected delivery times, and then keeping me updated to the hour, as promised. They were also very courteous and helpful. The bonus was that they were able to take the old machine away without any fuss.
This is the 2nd time that I have dealt with your company, and will have no hesitation in purchasing white goods from your Company in the future. AND I will certainly recommend you to any friends, relatives, and sundry.
Kind Regards, Janine, Manly, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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