The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I paid in cash after installation
Hi, I recently ordered the Simpson 7.5kg top load wash machine online. The info request was easy to follow & the phone service really helpful. 2 days later my order arrived!! After a confirmation call in the morning, the delivery guys were very efficient & friendly. I paid in cash after installation & they took my old dying washer away (& all of the packaging rubbish too). I love my beautiful new washer & will definitely be using this service again. Maybe a new fridge...........or chest freezer..........
Thanks again Appliances Online!!! Lisa, Capalaba, QLD
The prices were incredible
I understand why **** is complaining. He cannot possibly compete
with someone like Appliance Online. Your website was easy to navigate
and provided all relevant specifications for products, as well as
detailed photos. The prices were incredible, and the delivery staff
arrived on time and were very courteous and efficient. It was LESS THAN
24 hrs from placing my order to having my new dryer unpacked and the old
one removed. And I get all this knowing that I am still supporting an
Australian company. Craig, Malvern, VIC
Your follow through after sale was second to none
Hi,
I would just like to comment on the excellent sales and after sales service you have given. Your follow through after sale was second to none, not only did I get an email explaining the procedure, but from the time of loading to arriving at my home I knew what was happening. Your drivers conducted themselves in a very friendly and efficient manner.
I will have no hesitation in recommending your company to anyone.
Thank you, Clive, Belgrave, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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