The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great service
I recently brought a Fisher and Paykel Washing Machine. Great srevice and machine works well thanks. Appliances Online Customer, Australia
Thank you for such a promt delivery
I would like to thank you for such a promt delivery even though the BBQ was not in stock. We were looking forward for a special BBQ this weekend with family and in-laws from South Africa - and you came through. Your personal phone call to advise help on a quick delivery was so much appreciated. Barry, Mona Vale, NSW
You were a one stop shop and a brilliant one
What an amazing shopping experience with a very big thank you. From the very second of the very first contact call, you were brilliant - right through to before delivery and again upon delivery - so fantastic. I have already passed the word round, you were a one stop shop and a brilliant one! Certainly be shopping with you again.
Many thanks, Sarah, Ashwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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