The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I wish there were more businesses like yours
Just a quick note to thank you for your service.
I ordered an Asko washing machine about a fortnight ago. It was not in the warehouse so I was told it would be Thursday week for delivery to Leura. The professionalism of the fellows I spoke to on the phone and the courteous, prompt and efficient service of the fellows who delivered and installed the machine was exemplary. I wish there were more businesses like yours.
Once again, thank you. Graeme,
Make me feel like a valued customer
I want to say a BIG thank you to Colin for going to so much to make me feel like a valued customer, my Samsung combo didn't dry the clothes and he didnt hesitate to have a replacement sent out immediately. I now have beautiful clean, dry clothes and feel I have satisfaction with the product I almost wrote a bad report online about in one of those product feedback forums, if anything Collin gave me faith in Samsung again, simply by using old fashion customer service.. Initially people around me told me to be wary of purchasing anything of that value over the internet, but after I had Collin look after me with that personal touch, I will gladly recommend Appliances Online to anyone thinking of purchasing an appliance. I cant speak high enough of how happy I am now.
Thank you Collin, you are a gem! From the lady whos getting her washing done at long last!And her baby now has clean clothes! YAY! Karen,
I'm spreading the word that the only place to shop for appliances is Appliances Online
Thanks so much for such an easy purchase of our Bosch dishwasher from Appliances Online. We had looked at store sale prices but nothing could match the price we found on Appliances Online. Campbell was so helpful in sorting out a problem we had with the model we wanted, and still delivered on time even though it was New Year's Eve. The delivery guy was really friendly and very helpful. I'm spreading the word that the only place to shop for appliances is Appliances Online. We'll definitely be back. Leonie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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