The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great service
Just wanted to let you all know at Appliances Online how impressed we
are with not only the price but of the effiency of service. That doesn't
happen very often in this day and age. Well done we will certainly be
using Appliances Online again and will have no hesitation in
recommending the company to friends and family. Thanks again for the
great service. Erica, Avoca Beach, NSW
Well-priced especially as they take old fridge away at no extra charge
Great online shop experience. Prompt reply to queries.
Delivered when said would. Would use again. The Samsung
upside-down fridge/freezer I got is good for 2/3 people,
uses only 1.26KWHr/day- about .26c/day.
Well-priced especially as they take old fridge away at no
extra charge, also unpacked & took away packing, even
positioned it & turned on! Love the layout inside.
Other reviews say shelves/drawers bit flimsy but I don't
find that. Best small upside-down fridge/freezer for the
price and lesser depth to wall means it fits flush to 60cm
deep kitchen tops. L. R. Sans Souci Appliances Online Customer, Sans Souci, NSW
Call centre is fantastic!
Min in your call centre is fantastic! Very pleasant, went out of his way to find a solution and was very calm when I was a little annoyed about my delivery. thank you. Pauline, Camberwell, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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