The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic value for money
I have just recieved my new samsung fridge/freezer fantastic value for money,very polite and friendly delivery man. I know i will definately use your site again and have told many people about it. No rubbish to get rid of and my old fridge gone thank you once again. Sharon, Epping
I will use your service again in the future
Hi Andrew, Your customer service is very exemplary! I have been very happy with the service from Online Appliances with the exception of the delivery service. But you have also fixed that one too! I would definitely recommend Online Appliances to my friends and relatives and I will use your service again in the future. Thank you and keep up the good service! Reinilda ,
The price & free delivery was just fantastic
I would like to thank Marcel for all of his help with getting us our new stove before Xmas. The price & free delivery was just fantastic. I can not thank you enough. Thanks Fiona,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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