The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very friendly and professional
I would just like to let the company know that we found your service excellent and the staff we dealt with very friendly and professional – we are recommending you to others and will definitely buy from you again. Di, Leeming, WA
Went above and beyond
I was amazed to get on line, find the product I wanted at an amazing
price (no-one else came near it) and have it at my door the following
day. Initially I wasn't home, and most of the issues I had come up
against with regards to deliveries resulted in resentful service, but
appliances online (Specifically Mark) gave me the friendliest service
I have come across and went above and beyond to get my dishwasher
there to meet the plumber! I would never go elsewhere again, and the
next time I need white goods, I will click, pay and smile again on
your site. I've heard big brown box is just as good!! 10/10, 5 stars,
Top of the Class!!! Jodie, Hamilton Hill, WA
Your follow through after sale was second to none
Hi,
I would just like to comment on the excellent sales and after sales service you have given. Your follow through after sale was second to none, not only did I get an email explaining the procedure, but from the time of loading to arriving at my home I knew what was happening. Your drivers conducted themselves in a very friendly and efficient manner.
I will have no hesitation in recommending your company to anyone.
Thank you, Clive, Belgrave, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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