The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great old fashioned service
Congratulations on your great old fashioned service, attention to detail and informative and courteous staff from everyone involved with my purchase, change of order and delivery. Highly recommending your business to family and friends. I will definitely be contacting you for further purchases. Lynette, North Ryde
This service is definitely worth mentioning
I got rep and he is fantastic David. He actually says that the stock is not currently available in the Melbourne warehouse But he will ring F&P if I could hold to check the availability. He also cmf that It can be delivered. This service is definitely worth mentioning. I actually called back n asked specifically for him cos he gives me the confidence that placing my order thru him, I am assured that nothing can go wrong. Emily, Doncaster East, VIC
10/10 for everything
I wanted to pass on my feedback for your website. I ordered a coffee machine over the weekend and scheduled delivery for the Tuesday. The delivery driver rang me as the website said I would be. They turned up, having had a small problem with their GPS that it seems everyone has with the location I live in. The assistant and the driver were very courteous, very pleasant and easy to deal with. Applicances Online is the number 1 place I will shop in the future. I found them from Big Brown Box who I used a few years back to buy a TV and would recommend them to anyone as well. 10/10 for everything. Cheers Paul, South Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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