The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
They took the rubbish! They Installed the fridge!
I personally don't normally have the time to write Testimonials, however in this circumstance I have taken the time left over from the Fantastic service that Appliances Online provided to write one. My Fridge is better than described at a Fantastic Price and the service was more than excellent. My delivery window was EXACT! Thanks very much to Tony and Son... They took the rubbish! They Installed the fridge! It really doesn't get any better than that! When I called Appliances Online the same man I spoke too serviced all of my inquires from measuring to helping me decide what fridge was best for my needs so another HUGE Thank you to Andrew. I wish more companys were like this, I would recommend them to anyone!! Keep Up The Good Work! Jo Pullen Jo,
Could not beat the price at any retail store
Amazing!!! I order the fridge on Saturday, it was delivered on Tuesday at the time they said they would deliver. They moved my old fridge to the garage, they took away all the packaging. Unbelievable service and we could not beat the price at any retail store (even with staff discounts)!!! Definately wouldn't hesitate to use appliances online again. Hassle free!! The only problem was the lack of photos etc on the site - we did have to go into some retail stores to have a closer look before we made our decision. Thank you for proving to me that customer service does actually exist! Carolyn, Blackburn North, VIC
The cheapest quote!!!
Just wanted to leave positve feedback... Fantstic service, very professional & sooo easy. Ordered my Fisher & Paykel fridge, the day before the driver called to say delivery next day, then a morning call to say exactly what time....too good Beautiful fridge & they took my old fridge away too. I highly recommend Appliances Online...1st class service & the cheapest quote!!! Sue, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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