The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Handled so politely and efficiently
To Appliances Online Just writing to thank you for the professional manner in which you handled my order for my new washing machine. From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company. Thank you. Lynette,
Your service has been exceptional
I ordered a Bosch washing machine on Wednesday 29th January and it was delivered and installed by the time I arrived home from work the next day! The driver rang me on Thursday morning to say what time he would be there, he arrived within the appointed time and installed the new machine, removed the old one and took it away with all the packaging, all at no extra cost. Your service has been exceptional, I never give feedback on anything but you guys are so outstanding you deserve the recognition. Thanks again Maggie, Fairlight, NSW
Great service
I recently brought a Fisher and Paykel Washing Machine. Great srevice and machine works well thanks. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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