The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Saved us a fair amount of money
We came across your website and didn't think it would be a significant difference. However, after checking out all the normal commercial retailers you guys saved us a fair amount of money. We were very happy with the service from start to finish and would definitely come back. I have also sent a message to all my friends recommending you on my facebook page... I was that impressed! Michael, Australia
Great prices and friendly, courteous staff
Finally! A business that understands and delivers exceptional customer service. Great prices and friendly, courteous staff and delivery personnel makes this company one I will look forward to dealing with in the future. Lynette, North Ryde, NSW
Just wanted to leave you a message to say how fantastic your service is. I ordered a tumble dryer off you guys, I received an email letting me know the order was received, shortly afterwards I received an email letting me know that my order was ready to be shipped, the driver rang me to let me know when he was coming and WAS HERE WHEN HE SAID HE WOULD BE! Great customer service and a fantastic company to deal with all around. I will be telling everyone I know to buy any appliances from you guys. And free delivery as well Tracey, Colo Vale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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