The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great prices and friendly, courteous staff
Finally! A business that understands and delivers exceptional customer service. Great prices and friendly, courteous staff and delivery personnel makes this company one I will look forward to dealing with in the future. Lynette, North Ryde, NSW
Service has been outstanding from start to finish
Hi, I just wanted to let you know how delighted I am with your service. I've never bought a major appliance online before. Your service has been outstanding from start to finish. The delivery guys were fantastic. They phoned me and were right on time. I will be back when we need something else. Noelene, Kingsley, WA
You were donating money...Brilliant job, generous
I do have to say the site is very easily navigated. Its all clear and easy to use. And your prices well..... they are the best I've seen in Australia! We're saving for one of your Dyson's now because they're actually within our reach. Yay!! Lastly I just want to say I joined your FB page when the QLD floods were happening and you were donating money for anyone who joined your page. Brilliant job, generous. This is a place I WANT to spend my money :) Carly, Shearwater, TAS
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
