The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great service & price
Great service & price. Delivery damaged oven replaced ASAP, with excellent communication. Will recommend to all. Matthew,
He went out of his way to assist
I just wanted to say that I was most impressed with the
customer service provided by Colin. Even though a problem
arose with the supply of my purchased washing machine, he
went out of his way to assist in organising an alternative
quickly. Adua, Ellenbrook, WA
My opinion it is one of the best ecommerce operations in Australia
Just wanted to pass on my thanks for your fantastic service, this is the 2nd time I have done business with Appliances Online and in my opinion it is one of the best ecommerce operations in Australia.
Quick to respond, fast delivery (got my washing machine here and installed in less than 2 hours),the prices are good and they take away the box and rubbish afterwards.
Highly recommended, thanks again Mike,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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