The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Went above and beyond
I was amazed to get on line, find the product I wanted at an amazing
price (no-one else came near it) and have it at my door the following
day. Initially I wasn't home, and most of the issues I had come up
against with regards to deliveries resulted in resentful service, but
appliances online (Specifically Mark) gave me the friendliest service
I have come across and went above and beyond to get my dishwasher
there to meet the plumber! I would never go elsewhere again, and the
next time I need white goods, I will click, pay and smile again on
your site. I've heard big brown box is just as good!! 10/10, 5 stars,
Top of the Class!!! Jodie, Hamilton Hill, WA
The easiest deal & change over he had ever done
Washing machine--Yes it arrived exactly on time—& it works well
after a couple of days for us to work out how. –the way it works is the same as
the one I had before except for a few minor differences. It will do a few extra
things that I have not had the need for yet. My Husband said –“It was the easiest
deal & change over he had ever done” It was all over within 5-minutes. Thank
you for your honest quick service. Syble, Mona Vale, NSW
I would have no hesitation in recommending your firm to friends
I would just like to say that I am very pleased with your service and delivery. I was telephoned an hour before delivery, and the delivery was made down a narrow path and entrance perfectly without a mark on the appliance and installed perfectly and old appliance etc removed. I would have no hesitation in recommending your firm to friends. Vivienne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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