The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Already friends and relations are buying through you
The service was excellent when I bought my freezer and just as good now I need it fixed under warranty. Already friends and relations are buying through you. Thank you, Joanna. Joanna,
Could not be more impressed
Could not be more impressed, wonderful service. I brought the 10KG Whirlpool front loader & Fisher & Paykel Dishwasher. What a wonderful service from Steve & Mark. They where very friendly, helpful, way beyond expectations of service. Love Love my new washing Machine I can now finaly wash all my Queen size mattress protector & Doona. Wonderful company will use you again. Gayle, Ebenezer, NSW
Great service can be hard to find these days
I purchased a smeg dishwasher at 6.35 am on Tuesday 1st October, and it arrived on my door step before 9am on the 2nd. Everything I wanted, old dishwasher taken away, in and out service with no dramas. I am so impressed with your service from start to finish I purchased online and rang your customer service centre and the person I spoke with was so happy to help with my enquiry and your delivery drivers were fantastic. I will not hesitate to recommend your service in the future. Great service can be hard to find these days and your company excels at it. Jayne Gavenlock, HAMILTON NORTH NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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