The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service has been outstanding from start to finish
Hi, I just wanted to let you know how delighted I am with your service. I've never bought a major appliance online before. Your service has been outstanding from start to finish. The delivery guys were fantastic. They phoned me and were right on time. I will be back when we need something else. Noelene, Kingsley, WA
Delivery was an excellent experience
Dear sir/Madam, I must compliment your Company on the smooth transaction & delivery of my Bosch Front Loader Washing Machine.
It was ordered on Sunday 14th, and delivered on Tuesday 16th. The delivery was an excellent experience, with the Guys on the truck informing me of the expected delivery times, and then keeping me updated to the hour, as promised. They were also very courteous and helpful. The bonus was that they were able to take the old machine away without any fuss.
This is the 2nd time that I have dealt with your company, and will have no hesitation in purchasing white goods from your Company in the future. AND I will certainly recommend you to any friends, relatives, and sundry.
Kind Regards, Janine, Manly, QLD
I found the whole process very easy with no hassles at all
I recently took delivery of a Bosch upside down fridge 451ltr. I found the whole process very easy with no hassles at all. I ordered it late on the Tuesday night and it was delivered the next Monday as promised. The fridge is great and the price was soooo much cheaper than the retail stores and delivery was free. Very very happy guys, I will be telling all my friends and will be using you again. Cheers! Paul ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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