The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I could not be happier!
Hi, I just wanted to say thankyou so much! I ordered my new washing machine at 4.30pm yesterday and by 8.30am this morning it had been delivered. Not only was it delivered quickly, Ali and Adam were very kind, helpful and happy delivery men. They rang an hour before they arrived, as your website promises, and were very careful in getting the new washing machine into my house. I could not be happier! Thankyou! Martina, Forde, ACT
Terrific service
Thank you for the terrific service, never bought anything online before, but will in future if needed. Was delivered on the 11th great stuff. Delivery person was very polite as well. Gerry, Zilzie, QLD
Impressed with your efficiency
I just wanted to thank your company and your couriers in Perth for your great service. I was especially impressed with your efficiency - I got my new washing machine delivered and installed within a day of ordering. The courier was also very professional and helpful. Stephen, Como, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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