The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Sensational
Delivery was sensational, arrived on time staff were efficient friendly and helpful Tony, Hawthorn East, VIC
People who are obviously customer focused
I would just like to compliment you on great service. I had a courtesy
call from a very nice man this morning advising that my Insinkerator
would be delilvered this afternoon. My item has just been delivered by
two very nice courteous young men who are a credit to your company.
Thank you for make this purchase hassle free and for having people who
are obviously customer focused. Won't hesitate in recommending you to
friends. Thanks again. Lesley, Tweed Heads South, NSW
Awesome stuff!
Just wanted to advise you on how happy I was to receive my order today which was delivered within 24 hours of placing it ! Awesome stuff and the delivery driver rang in advance to tell me he wasn't far away. I run a logistics company and if I could provide a service like this each and every time I know my customers would be pleased. I will be telling all my friends to check you out cheers. Steve Brogan, WEST MELBOURNE VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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