The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Hassle-free
I just wanted to applaud Appliances Online for your high standard of customer service! The whole process of ordering my new toaster online and the delivery of same was hassle-free and the delivery boys were excellent in ringing me and letting me know when my goods would arrive.
Unfortunately many companies do not take your approach and leave customers in the dark – they certainly wouldn’t get my business once burnt but I will certainly be recommending your website to friends and family. Thank you again. Lynette, Fortitude Valley, QLD
COD, I couldn't be more secured
Thankyou. I am so impressed. I didn't know if you could still get benchtop dishwashers, I googled it, came across your site, everything looked cool, and with COD, I couldn't be more secured.
I made the order, yesterday, confirmation came through, I got a 'lovely' early call from driver (lol) this morning, which you had already prepared me for and I knew was likely to happen, and the dishwasher was delivered when advised it would be, and now I'm washing dishes in it! I will always look at your site now for anything I need, before i go trudging through the shops. I am very impressed!! Alan, Gorokan, NSW
Very professional service
Just a quick note to say congratulations and thanks on providing a very professional service. We recently purchased a dishwasher from you, and as our new house is currently under construction, your delivery team showed patience, flexibility and courtesy in allowing us to delay the delivery date on 2 separate occasions, due to building issues. Keep up the good work. We will look to you for future purchases. Nirmal, Yeronga, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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