The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I appreciate the service and saving excellent
I bought my side by side refrigerator one month ago I saved over $400. It was delivered on time and my old fridge taken away, I wouldn't hesitate using this company again. I appreciate the service and saving excellent!! Appliances Online customer ,
You have the best prices and fantastic, helpful, happy staff
Just wanted to say thanks. You promised me it would be next day delivery and it would have been if the driver had called me to say he was there. Doesn't matter he is coming today. You have the best prices and fantastic, helpful, happy staff. "I'll be back" Susie ,
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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