The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The whole process was exceptional
I have recently purchased a fridge and a washing machine through Appliances Online. I have found the service to be exceptional. From
the low price of the units and free delivery and removal, to the
delivery guys who were exceptionally friendly and helpful. They removed
the old units, were careful not to damage my walls, took away all the
rubbish, swept the floor, installed the new units (even placing my dryer
back on top of the new washing machine), and even waited for 15mins
while I waited for my house key to turn up (long story that you don’t
want to hear about). The whole process was exceptional. Unfortunately I can’t remember the names of the
delivery guys, but I’m sure you will be able to look them up through my
delivery address, to commend them personally. I will definitely use you again in the future and I go out of my way to recommend you to my friends. Cameron, Burnley, VIC
Punctual, courteous, professional
We would like to compliment and thank the people (Ben & Peter) who delivered our fridge/freezer last Tuesday to The Gap. They were punctual, courteous, professional and credit to your organisation. Thank you for your services. Paul, The Gap, QLD
The cheapest quote!!!
Just wanted to leave positve feedback... Fantstic service, very professional & sooo easy. Ordered my Fisher & Paykel fridge, the day before the driver called to say delivery next day, then a morning call to say exactly what time....too good Beautiful fridge & they took my old fridge away too. I highly recommend Appliances Online...1st class service & the cheapest quote!!! Sue, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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