The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The savings are 'in the bank'
Whilst I was extremely nervous about buying a major appliance on line, especially on a Sunday, I am delighted with the result ! I spoke to a real person after hours on Sunday, placed my order on line, got confirmation immediately, was called, as promised on the morning of the delivery and it was delivered just when they said they would. The delivery guys were, neat polite and helpful - they even gave me a good tip about re-routing the drain from the machine. The savings are 'in the bank' ... and I will use them next time. Appliances Online Customer, Australia
Service and attitude was far superior to anyone else
Hi There, I just wanted to make sure Wil in your sydney office (english
guy) gets a pat on the back or similar - I just ordered a fridge from
you, after sepaking to a number of your competitors, and his service and
attitude was far superior to anyone else i dealt with, and this was
then the reason i bought from you. Cheers Lex, Lane Cove, NSW
Excellent delivery by the two guys
Just wanted to say thank you for the great service. Excellent delivery
by the two guys, who even took away my old broken dryer which they
didn't have to do! Very friendly and efficient and the washing machine
is great too! Monica, Kingsville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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