The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This is excellent service
We would like to say how pleased we are with the ordering and delivery of our new fridge today. The driver phoned yesterday afternoon and confirmed the delivery would be between 8 and 10 am this morning. By 8.15am the old unit had been removed and the new one installed and setup. This is excellent service and the staff were very pleasant. Thank you very much. Peter, Essendon North, VIC
great service
It has been a pleasure dealing with( Appliances on line) -----from the call centre thru to how easy it was to follow your page for our purchase of a washing machine----down to the fast delivery. I will certainly pass on the great service we received Susan and Richard, COOMERA, Queensland
You business excels at all these
Just wanted to say a big thank you for your excellent service and website. I have worked at an on-line retail store and I know how much work goes into keeping the website easy to use, up to date, as well as to deliver on time. You business excels at all these. I cant believe I ordered in the afternoon and received the next day. Fabulous! I will be ordering again and telling all my friends. Thank you and congratulations. Melissa,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .