The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easy to use
Great site, comprehensicve content, easy to use. Appliances Online Customer, Australia
I was able to pay cash
I just want to say your company is fantastic! There is a real (nice) person on the end of the phone. The price is really competitive, the delivery guy communicated as promised and delivered, installed and removed the old machine. I was able to pay cash and it all was actioned within 24 hours of my first contact with you. Nice and easy! Keep up the great work. I will be happy to use you again and I am already recommending you! Jacky, Burleigh Heads
Transaction was faultless
This is my first purchase through Appliances Online and I loved it. I ordered online on the Friday and it was at my door the following Wednesday. The transaction was faultless. I will definitely be a returning customer. Monique, Cotswold Hills, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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