The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you once again for your service.
I have used your company when working with Aussie Home Loans doing their office fitouts you supplied to the following sites Barrack St Sydney Labradore Qld Adelaide SA Canberra ACT. Thank you once again for your service. Kerryn,
Delivery person is polite and courteous
Dear Sally: I received my new Westinghouse Fridge today. Thank you. I hope you had a great Christmas and NY Holiday and a great Australia Day tomorrow. All is well. The delivery person is polite and courteous and I am happy to receive my new Fridge from Appliances Online. I never would have thought to have bought this or my new Simpson Washing machine on-line with your company, but the caring professionals as yourself and others at Appliances Online made it easy to make the transition from shopping in-store to on-line. See you again in the future. Hans, East Doncaster, VIC
BETTER machine, for less money
Using your site actually made me feel good. I mean it actually improved my mood, like a cool breeze can. After 2 hours of phone calls and unreturned messages to shops, I found your site and - 15 minutes later - had found and ordered a BETTER machine, for less money. With free delivery... I mean really, give the opposition a chance at least ;) You've got my vote. Jacki, Tingalpa, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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