The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Nowhere else compares
Nowhere else compares. I needed a washing machine pronto and checked out a couple of sites. Not only was your site more intuitive than others, but your prices are seriously competitive. I saved $100s! The transaction was seamless. Advice received was extremely courteous and helpful. Delivery was well communicated and Ben and Rick were outstanding - absolutely outstanding - in helping to unpack and install my new machine. That they took away my old one made my day. I was blown away! I'll be a returning buyer and will promote you whenever I can. Simply outstanding!! Appliances Online customer,
So impressed with your price and your service
Just ordered a new dryer from you guys, was so impressed with your price and your service. The delivery guy called as promised in the morning, and was there exactly when he said he would be. Thank you. Will be ordering from you again, so nice to be able to get what I want online without spending hours dragging the kids from store to store. Emma, Eltham, VIC
Service...was excellent
I am pleased to say that my oven was safely delivered on 29/3 and was installed yesterday (30th). It seems to be working fine and I will be baking a loaf bread shortly! Many thanks for your service which was excellent. Michael, Mount Lofty, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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