The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Courteous, friendly and professional
What a great experience. I work 7 minutes from home, your guys called me in the morning, then 20 minutes before arrival so I could shoot home, empty the old fridge. There were problems fitting the fridge through the doors so your sub contractors made a plan through the back of the house. Please commend them. As sub contractors, they did your brand good. They were courteous, friendly and professional.
I really valued the whole process including professional delivery, and removal of packaging material. Mark, Melbourne, VIC
Would recommend...to anyone for price
Great fridge, good amount of space for a compact unit and perfect for 1 - 2 people. Excellent features and design for the price. Would recommend Appliances Online to anyone for price availability and service, the delivery guys were great & prompt. I guess the main thing for me was service, They deliver FREE, install the new product and take away the old unit in most cases. I have just ordered a new washing machine from them and look forward to its delivery. Cheers Daz :o) Darren, New Farm, QLD
Best prices around and fantastic customer service.
Just wanted to add my feedback and thanks – I purchased a Fisher and Paykel washing machine and a Delonghi Dehumidifier - Best prices around and fantastic customer service. They gave me a call in the morning to let me know they’d be there between 1100 and 1300, they were at my door at 1105 and the guys were fantastic - super friendly and they had my machine unpacked and setup/tested in minutes – couldn’t be happier with my purchase and I definitely recommend Appliances online to anyone. Massive Thanks again to Tony and his mate – Great work guys. Bill, Canterbury, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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