The LG WashTower washes most items very well — clothes, delicates, and everyday laundry come out clean and dry without issues. Unfortunately, towels are a major problem. Despite trying multiple wash cycles, load sizes, and settings, towels consistently do not wash or dry properly. The machine often gets stuck during the rinsing stage, leaves soap residue in the towels, and they still feel under-washed. I frequently have to run an extra rinse cycle followed by another drying cycle just to get them usable. For a premium-priced appliance, this is extremely disappointing. Towels are a basic household item, and having to rewash and re-dry them defeats the purpose of an all-in-one tower system. After experiencing this and then reading multiple reviews reporting similar towel-related issues, it’s clear this is not an isolated case. Overall, great performance for most laundry — but the towel issue significantly impacts usability and value for money. At this price point, I expected consistent results across all wash types.

[This review was collected as part of a promotion.] Its huge and space-saving mighty Tower. The placement of central controller made easy to operate. I love built-in technology which can automatically sense the load weight and set the wash or dry time. The LED Light is innovative where we can see through drum. The fabric softner dispense will pull the liquid as required, this helps not to pour too much softer than required. I like the LG app integration, Monitor wash timings and stay in control from your phone. Moreover engergy monitor feature will help to trace how much kwh the Tower used. After months of use, it is proven to be a great investment, saving weekly trips to the laundromatry. Highly recommended for anyone looking for convenience, smart features, and long-term savings.

Once installed, we have been very impressed with this machine. However, I think it pertinent to warn folks that it takes two very strong and able-bodied humans a good deal of effort to get this gigantic machine out of its packaging and in situ. If you live alone or are disabled in any way I fear you will struggle without a good deal of well-muscled assistance. The sleek, stylish looks made our struggle worthwhile though. I have also been very impressed by the voluminous capacity of the machine: the drums are mega-huge! This is a very important feature for us as we have super-king-sized bedlinen. Given the capacious drums, it's wonderful that LG have had the foresight to fit bright lights in them so you can easily see a rogue sock or whatever lurking at the back. The machine is all-round rather intelligent as it detects the load and then works out the exact amount of detergent and softener needed by each load and I am therefore saving money on each wash because I have always been somewhat overly generous in my detergent dosing prior to now. In addition, because of the large capacity we don't have to do as many wash loads as previously. Not only this but it is oh-so-quiet! There's no hideous noise like a jet engine taking off which you get with some machines. Furthermore, we were amazed that there's no discernible movement in terms of vibrations. Clothes come out clean and fresh-smelling, which the whole point of such a machine. I only have two small niggles: one is that I have to add my powdered Vanish to the clothes in the drum as there's no compartment for that (and they do say not to use powder in the dispensers anyway as that will result in clogging). The second niggle is that we are tall folks so it would probably have been better if we had the option for the washing machine to go on the top with the dryer beneath because we use the washing machine more frequently than the dryer and this would save stooping and bending. Despite these small niggles, we would totally recommend this WashTower.