The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly satisfied with "Appliances Online"
I am highly satisfied with "Appliances Online". I have actually bought most of my large important household appliances from your company. From the initial ordering on the phone , or on the internet until delivery straight to your door, all assistance is curteous, professional, and extremely fast. Quite honestly where else can one buy choice recommended appliances , order them and have them delivered on your door step the next day...besides this I have saved actually up to more that $1,000, how fantastic.... Deborah, Nowra Hill, NSW
Great prices and efficient service
Just a quick note to say "THANK YOU" for the very prompt delivery of our new clothes dryer today.
Your delivery men were most helpful & accommodating in delivering the dryer, and nothing was a bother.
So a big thank you to them as well. They're a credit to your company.
We're very happy with our new appliance and won't hesitate to recommend you to family & friends for your great prices and efficient service.
Thanks so much again. We'll definitely be in touch when we need another appliance. Julie, Dee Why, Sydney
Excellent service
Hello, I recently ordered a Panasonic television and HDD/DVD player recently and wanted to thank your team for excellent service. My order needed to be delivered in two parts as the TV was not in stock. When the HDD/DVD player was delivered I accidentally overpaid the driver. I contacted your team and they corrected the final balance amount which I needed to pay when the TV was delivered. I was also pleasantly surprised to find that you had given me a further discount on the amount owing - I was so surprised I doubled checked with the driver. Not only am I enjoying a great TV and recorder, but buying them was a pleasant experience as well, thanks to your team! Kind regards. Anne Cruickshank, Beverly Hills NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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