The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
Dimensions I needed and the price range
I really like the way the website works. I was looking for a
fridge with the freezer on the bottom and the website
actually displayed only those models and I could also choose
what dimensions I needed and the price range. The price and
all of the other relevant details are clearly listed and the
whole site is very user friendly and a delight to use. I'll
have this on my favourites from now on. Also, I had my
fridge delivered less than 24 hours after purchase by two
exceptionally polite and puntual delivery guys.... all for
free! Loving you guys. Sarah, Ashfield, NSW
Passed on your details to several people up here
Cheers guys I tracked it down, I can't thank you guys enough, you actually did what said you would I have passed on your details to several people up here and my sister in Canberra Mark,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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