The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
As I'm in a wheelchair I was very grateful.
Easy as; phoned before delivery, 2 Aussie lads delivered my new freezer, took away my old one & fitted the new one in its place. As I'm in a wheelchair I was very grateful. Thanks guys. Harry,
We shall purchase from you again.
Good afternoon, Just a quick note to thank you for the exceptional service you provided in the sale and delivery of our Bosch Front Loading washing machine a couple of weeks ago. The purchase online was very simple, negating the need to visit different appliance stores and dealing with horrid sales people. The delivery people were also exceptional; we would like to thank them for being so prompt in delivery, so courteous to our children and so capable in installing our new machine, plus taking away our old machine with care. Thank you, we shall purchase from you again. Natalie,
Bouquets are in order
Very impressed with your service that was recommended by a friend who has purchased quite a bit from your company.
The delivery time was called to me at 815am and just as they said, they came at 130pm (window was between 12noon and 2pm). Also called me when they were 10 minutes away to let me know they were on their way. And it is rainy today so traffic heavy. So bouquets are in order! Nadine, Balgowlah, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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