The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good value and excellent service
Good value and excellent service. Will definately use the company again when I require electrical equipment. It makes such a pleasant change for a company to contact you when they say they will and to arrive within the allocated time slot. I appreciate the efficiency that allowed me to make the most of the day without hanging around at home for hours waiting. The removal of old appliances free of charge is also an excellent option. All to often customer service is poor - I'm delighted to have found a company where this is not the case. Lucy, Paddington, NSW
Most impressed...will certainly recommend
I have just received my delivery of a washing machine and microwave - the service has been fantastic- from the easy ordering format online - I ordered Thursday and requested delivery for the following Monday - it all went so well - the two young men who delivered the goods Mr. Tomer Maman and Mr Ketan were great - connected the goods- had them both working before they left, took all the packaging and the old appliances. I am most impressed with the company and employees and will certainly recommend it to my friends. Una, Parkdale, VIC
Appliances on line have been a God Send
WONDERFUL ! Our Washing Machine decided it was tired
yesterday. Within that time, the old machine has been
removed, replaced and a new machine installed! I have 3
young boys and I NEED my washing machine.. Appliances on
line have been a God Send. I have not had to leave my house
and all aspects of their service as prosmised have been
fullfilled. What can I say, their service, professionalism
and promises have all been followed through. I will from
now on look at this site before visiting a retailer. It has
saved me so much leg work and having my washing machine
replaced within 24 hours is amazing. THANK YOU and keep up
the wonderful work and attitude towards your customers.
Your delivery team have been so efficient and informative
towards your clients. I don't think I will go elseware
again. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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