The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
sooo impressed
Can you please pass onto your Manager that I have been sooo impressed with
the follow up, and men that just delivered and installed the new washing
machine? They were so efficient!
There will be no hesitation in the future when it comes to ordering new
appliances from Appliances Online.
Elizabeth, Neutral Bay
Installed by your very courteous delivery drivers
Hi Guys, Just a quick note to thank you very much for your fantastic service. I just received my fridge and it was installed by your very courteous delivery drivers. People (especially retailers) are very sceptical about purchasing whitegoods via the internet. Many claimed that web based products are seconds therefore cheaper. I can atest this is not the case. I will be recommending you to all and sundry. Again, thank you for your fantastic service. Themi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .