The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I don't think I've ever received service like this!
I can't recommend Appliances Online enough! I ordered and paid for my purchase in less than five minutes, could choose a day for (free!) delivery and got a highly competitive price for my new washing machine. The company texted the night before to confirm the scheduled delivery and called by 08:30 to confirm the two-hour window within which they'd deliver..how nice not to have to stay in all morning! The delivery guys were super professional and courteous, took away the old machine and packaging for the new one (again at with charge), moved the new machine into place and connected it for me. I don't think I've ever received service like this.and if I have, then not for many years. A 2014 purchase with the latest technology but with good old-fashioned reliable service with a smile. I'd highly recommend them and will definitely use them again Jaine Edge, MAYLANDS WA
Delivered and installed with no problems
Have just bought a fridge for my daughter through Appliances Online. The service was excellent, telephone and email enquiries were answered promptly and fridge was delivered and installed with no problems. Would be happy to shop online with this company again!! Louise, Freshwater, NSW
He made sure everything worked correctly
I recently purchased a Westinghouse Upright oven from you. I want to thank everyone involved, including Peter Livingston, PLC Electrical. Peter came to disconnect my old oven the night before the new oven was to be delivered. He and his employee carried the old oven out to the front veranda. The oven was delivered early the following morning. Just a quick phone call to Peter to let him know the new oven had been delivered and no sooner had I replaced the receiver Peter was at my door. He unpacked the new oven and connected it. He made sure everything worked correctly. I will be sure to you Appliances Online when I need a new appliance in the future. Thank you. Brigid ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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