The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazing, efficient and incredibly priced
I just wanted to pass on my positive feedback to appliances online. After shopping around for a fridge, I found appliances online, who not only beat the RRP for the fridge I wanted by $500+, but also shipped a left opening fridge to me immediately. I was so incredibly impressed that the fridge I ordered at 2pm on a Friday before a long weekend was delivered at 2pm on the Tuesday after the long weekend. Amazing, efficient and incredibly priced. I have recommended appliancesonline to everyone I know. Well done - this is how customer service should be! Elizabeth, Kingston, ACT
I was enticed by the free delivery
Hello, I just wanted to say thanks for the great service I received from your company. I ordered my dryer on Sunday (I was enticed by the free delivery) It arrived on the day I had chosen. I was actually going to call on the Tuesday morning just to confirm it would actually be delivered (as I have had problems in the past from other companies)but before I could even do that I got a call before 9am to say it would be delivered in 15 mins. On delivery the men were very nice to my daughter and did not seem to complain that it was 2 flights of stairs which makes a change. This proves that a system without person to person contact really does work and I find it preferable. Thanks for the great job, I will definitely use you again. Phillippa,
Impressed with the price
Can i say how impressed i am ordered my new washer last week! so glad i found your company and was impressed with the price, it has just been delivered and installed in seconds! with no sign of my old rusty machine in site. I will be recomending to my friends & also using to buy other products thankyou. Robert and Gail, Doonside, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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