The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
his is the second order my husband has made with your company
Thank you very much. This is the second order my husband has made with your company and the service has been excellent. We will definitely recommend your company to our friends. Sue,
I could not be happier!
Hi, I just wanted to say thankyou so much! I ordered my new washing machine at 4.30pm yesterday and by 8.30am this morning it had been delivered. Not only was it delivered quickly, Ali and Adam were very kind, helpful and happy delivery men. They rang an hour before they arrived, as your website promises, and were very careful in getting the new washing machine into my house. I could not be happier! Thankyou! Martina, Forde, ACT
You offered to remove the defective machine at no cost
I would like to thank you for your service in delivering a new Simpson front loader washing machine. You offered to remove the defective machine at no cost and also install the new one. I cannot fault your service. The machine was delivered on time the next day. It also cost less than the price stated in Choice magazine by $126. In the future I plan to buy other products from you. Thank you B.Kelly,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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