The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
From start to finish your service has been *'exceptional'*.
Good Morning
We are writing to tell you how impressed we are with your service. To be
honest we had never heard of Appliances on Line till the technician told us
on Tuesday.
From start to finish your service has been *'exceptional'*. This morning,
PJ and Corey phoned on our mobile and home phone, letting us know they
would be here in 15 minutes. They were here on time and so professional,
fast and efficient and friendly.
We will *definitely *be using your website in the future when we require
any other appliances. We will also tell all about how exceptional your
service quality is.
Thank you to everyone concerned, from the person who accessed the order
online, through to admin staff and warehouse and delivery staff. Laurie and Jill Metcalfe, SHERWOOD QLD
Excellent service, friendly and helpful staff
I've bought a top loader washing machine at www.appliancesonline.com.au, and I am absolutely happy with the experience. The machine is cheaper than at local stores, plus free delivery and connection! Excellent service, friendly and helpful staff. Thank you for the great job! Next time when I need white goods, I will come to you first.
Anna, Riverview, NSW
I paid in cash after installation
Hi, I recently ordered the Simpson 7.5kg top load wash machine online. The info request was easy to follow & the phone service really helpful. 2 days later my order arrived!! After a confirmation call in the morning, the delivery guys were very efficient & friendly. I paid in cash after installation & they took my old dying washer away (& all of the packaging rubbish too). I love my beautiful new washer & will definitely be using this service again. Maybe a new fridge...........or chest freezer..........
Thanks again Appliances Online!!! Lisa, Capalaba, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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