The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely amazing
Absolutely amazing...I have dealt with a lot of online companies but nothing comes close to Appliances Online, from the first point of contact to when we picked up our item it ran without a hitch and every person I spoke with was professional and friendly. I honestly can not thank you all from the bottom of my heart for making all of this such an easy process. There are no words I can think of that would do your company justice, your prices are unbeatable and your service second to none...I thank god I found your site, whatever or whoever is running this polished company keep up the good work as there is no other company here in Australia that even comes close to you guys...Thank you Thank you and Thank you again.... Lisa, Baulkham Hills, NSW
It is a pleasure to get this degree of service
Peter, I am writing to pass on my appreciation as to the assistance I received with a recent order from Jay Coleing.
My initial order became unavailable and Jay ensured that a suitable alternative was found, in addition to this she chased up the location and made the necessary arrangements to get it delivered in time to enable it to be installed by our pre-booked electrician.
The fact that the above happened was appreciated, but the fact that Jay called on numerous occasions to keep me informed of the process and any issues was an unexpected and gave me confidence that everything that could be done was being carried out.
In a world where most companies feel that after sales support is an afterthought or not important, it is a pleasure to get this degree of service from Jay and Appliancesonline.com, it proves that customer service is still alive and kicking in some companies. Keep it up and I will have no hesitation to pass on this experience or recommend Appliancesonline.com.
I wou Brendan, Oaklands Park, SA
Great price, great service, look no further
The best customer service and support from a company that I have ever recieved!! Great price, great service, look no further.. I will definitely shop again at appliances online again. Big thanks to Hodo and Herman for their help! Justine, Rose Bay, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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