The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We would recommend you to others
We have just got back from Holidays on the weekend so I went into the shop yesterday.They delivered it last night and we have plugged it in. It is dent free and appears to be in running order! The milk is cold ha-ha. My partner and I are most impressed with Appliances Online and your after sales service especially for your handling of matters and the lengths you have gone through. Even after your creative thinking you have still made enquiries even though the matter was outside of your hands. Of course we would recommend you to others and although you are unable to service the area in which we live if you did Appliances Online would be our first choice for point of purchase. We cant speak highly enough of your handling of the matter. So a big fat thank you to yourself and others concerned for not leaving us high and dry its so refreshing to see a business actually take the time to do something in the best interests of the customer even though there was certainly no easy solution! Your efforts have been truly appreciated. Krishna, Newman, WA
The price and delay were less than the local stores
I shopped online since I was after a left-hinged fridge, and the local stores had nothing to offer and had fees and long delays to order one in. Ordered from Appliances Online, and although the fridge I originally ordered was out of stock, the price and delay were less than the local stores. A few days later I notice a better left-hinge fridge is on sale and in stock on Appliances Online, and they were happy to switch my order to the better model for no extra cost - The fridge was delivered within a couple of days. Great stuff. Greg, Noranda, WA
Friendly and efficient
Fridge was ordered easily online and delivered quickly with no fuss whatsoever. Delivery and installing guys were friendly and efficient. Thanks. Fiona, Heidelberg, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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